Guarantee & after sale service
1) Guarantee for 1 year exluding comsumable parts .Extra fee is paid if out of date. Any damage to the machine caused by improper use will be charged.
2) when receiving the your money, we will prepare machine for you, it will spend 15-30days, to get the shipping pictures for you.
3) 24-hour technical support Internet or by Telephone, free instructions and Problem solving.
4) Free installation and fully test before sending and free training for operators
FAQ:
1, How to pay to you ?
T/T inadvance or by Paypal . We can accept 30% deposit , and balance paid to us before delivery machine to you .
2, How long is the delivery time?
For standard machines, it would be3-5 days; For non-standard machines and customized machines according to client s specific requirements, it would be 15 days.
3, Do You Arrange Shipment For The Machines?
Yes, dear esteemed customers, for FOB or CIF price, we will arrange shipment for you. For EXW price, clients need to arrange shipment by themselves or their agents.
4,How about the documents after shipment?
After shipment, we ll send all original documents to you by DHL or Tele-Release, including Packing List, Commercial Invoice, B/L, and other certificates as required by clients.
5, How is the packing?
Water-proof plastic film package with foam protection in each corner
Solid Seaworthy Wood Box Package
Save space as much as possible for container loading .
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